Articles by Shawn G. McVey, MA, MSW - dvm360
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Articles by Shawn G. McVey, MA, MSW

Shawn G. McVey, MA, MSW


Shawn McVey, MA, MSW, is owner of McVey Management Solutions (formerly IVMS), a consulting business that specializes in improving health care delivery systems and correcting workplace culture. He is also a member of the Firstline and Veterinary Economics editorial advisory boards. He regularly leads Firstline Live, the Veterinary Economics Managers retreat, and a range of practice management sessions at CVC in Washington D.C., CVC in Kansas City, and CVC in San Diego.
Articles
Managing veterinary team members with inappropriate clothing or makeup
April 17, 2013
By: Shawn G. McVey, MA, MSW

Avoid awkward conversations by citing clinic rules.
Talking to upset veterinary clients
July 25, 2012
By: Shawn G. McVey, MA, MSW

Don't ignore your emotions, but don't fight them.
Ask Shawn: 5 solutions to save your veterinary practice
October 3, 2011
By: Shawn G. McVey, MA, MSW

Whatever the problem, Shawn McVey can help. See what he has to say about these five veterinary team dilemmas.
Top 10 ways to make your boss hate you
September 1, 2010
By: Shawn G. McVey, MA, MSW

Watch Shawn McVey explain how to get on your manager's bad side.
Stop feeling guilty about cash-strapped clients
April 30, 2010
By: Shawn G. McVey, MA, MSW

Shawn McVey says pet owners' financial situations aren't your business
Worst way to announce changes to the team
June 24, 2009
By: Shawn G. McVey, MA, MSW

Avoid this snafu when telling team members about new practice protocols.
Emotional stages of change
June 15, 2009
By: Shawn G. McVey, MA, MSW

An emotional outline of adaptation.
Change is happening. Is your team ready?
June 1, 2009
By: Shawn G. McVey, MA, MSW

Fear and dread may be the first reactions when a new way is announced at work. Get the team ready to adapt by following these eight tips.
Interactive chart: Interpreting body language
January 29, 2009
By: Shawn G. McVey, MA, MSW

Learn how to read physical signals so you can hear what pet owners aren't saying.
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