As a veterinary team member, you expect the unexpected. Here's how to stay calm when dealing with stress.
See how a little mentorship can make a big difference.
What you see is not always what you get. So don't assume an overweight person is unhealthy—or a ratty-looking client doesn't want the best for his pet.
A practice manager charged into a new job with a legal pad and a menu of necessary improvements. After a successful stint, she ended up swallowing a heart helping of humility.
Confirm vs. remind: It matters
An angry client taught me to probe deeper to uncover the real reason behind his seemingly unreasonable behavior.
A gutted building finds new life in Culver City, California
Experience World-Class Veterinary Education
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