A survey helps you gather fees on price-sensitive services and illustrates how important it is for you to handle incoming calls appropriately.

Low-cost clinics provide the bare minimum. Start showing—and telling—your clients and community that your practice's high-quality veterinary care is the well-balanced meal pets need.

The end of the year is a perfect time to consider improvements in your veterinary hospital. Use these tips to create the leaner, healthier, happier practice you've been dreaming of.

You're ready to hand over the practice you've nurtured throughout your veterinary career. Use these tips to help you line up the right successor, the right time frame, and the right price.

In this season of change, plant the seeds of career growth with a mentoring program.

Targeted hiring yields better candidates that fit your existing team.

Keep employees happy and engaged with competitive compensation and benefits.

How one practice followed a conversion plan to the promised land.

Plot your route for 2010 by developing a strategic plan for your practice.