Articles by John Volk - dvm360
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Articles by John Volk

John Volk


Articles
7 howl-worthy strategies from top-performing veterinary hospitals
January 1, 2012

As you ring in the new year, take a cue from practices that are seeing increased veterinary visits during a time when most others have experienced the opposite. This article reveals their secrets.

Why cats hate your veterinary practice—and how to win back their love
July 1, 2011

For those of you keeping score at home, cats are winning the standoff with veterinarians. Here's how to get cats out of combat mode and into your clinic.

Sticker shock: Stop scaring clients with your veterinary fees
June 1, 2011

Veterinary fees have outpaced inflation. Make sure your clients understand the better medicine they're receiving, and tackle client pushback with bundled services, payment alternatives, and—gasp!—discounts.

Bayer Veterinary Care Usage study analysis: Why clients are skipping your exam room
May 1, 2011

Pet owners don't know as much as we think they do about taking care of their pets—and their ignorance is jeopardizing your patients' health. Here's what you can do about it.

6 factors that lead to fewer visits to the veterinary practice
May 1, 2011

The real reasons behind one of the veterinary industry's biggest problems.

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California

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