Articles by Christine Hall Johnson - dvm360
Articles by Christine Hall Johnson

Christine Hall Johnson

Worm your way into fecal talks with veterinary clients
February 1, 2012

People need to hear information multiple times before they understand your message. Here are nine ways to ensure clients appreciate the importance of fecal exams.

Quick tips to boost veterinary client compliance
February 1, 2012

Keep your communication simple and clear, and make the process as easy as possible for the client.

Focus on fecal compliance in veterinary practice
February 1, 2012

It's important for team members to play a part in educating clients about intestinal parasites.

Client form: Payment expectation and patient information
June 15, 2011

Help clients understand what you'll expect from them at time of service.

The 5 most difficult veterinary clients
June 1, 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

8 keys for calming cranky clients
June 1, 2011

8 keys for calming cranky clients

Hospital Design
Hospital Design

A gutted building finds new life in Culver City, California



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