Idea Exchange: A picture is worth 1,000 words - Veterinary Medicine
  • SEARCH:
Medicine Center
DVM Veterinary Medicine Featuring Information from:

ADVERTISEMENT

Idea Exchange: A picture is worth 1,000 words

VETERINARY MEDICINE



To convince skeptical clients that their pets can eat and drink with an Elizabethan collar on, we took a picture of a patient doing just that and posted the picture by the checkout desk. Now when staff members sense that pet owners don't believe that their pets will eat with the collar on, staff members show the owners the picture. Compliance has zoomed!

Milad Heydarlou, veterinary assistant
Mission Viejo, Calif.

ADVERTISEMENT

Source: VETERINARY MEDICINE,
Click here