To convince skeptical clients that their pets can eat and drink with an Elizabethan collar on, we took a picture of a patient
doing just that and posted the picture by the checkout desk. Now when staff members sense that pet owners don't believe that
their pets will eat with the collar on, staff members show the owners the picture. Compliance has zoomed!
Milad Heydarlou, veterinary assistant
Mission Viejo, Calif.