Here's a resolution you can actually keep: Stop wasting your time with snail mail and start using e-mail to communicate with clients. Here's how to get started.
Jan 1, 2011
By:
Jeff Rothstein, DVM, MBA
Here's a resolution you can actually keep: Stop wasting your time with snail mail and start using e-mail to communicate with clients. Here's how to get started.
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Maximize your overall conference experience by spending some quality time in the exhibit hall.
Dec 20, 2010
By:
Jeff Rothstein, DVM, MBA
My friend dedicates one trip a year to visiting conference vendors. Here's my take.
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Don't just look for places to cut expenses—find ways to generate revenue to get your practice back on track financially.
Nov 1, 2010
By:
Jeff Rothstein, DVM, MBA
Find ways to generate revenue to get your practice back on track financially.
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Oct 1, 2010
By:
Jeff Rothstein, DVM, MBA
Clients realize that we may get behind because of the nature of our business, but make sure your veterinary team members keep them informed with updates.
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Oct 1, 2010
By:
Jeff Rothstein, DVM, MBA
Once you understand where they're coming from, you can better target your veterinary practice's marketing.
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Why should veterinary clients choose your practice over the one down the street? Because you take the time to learn what they want—and give it to them. Find out how, plus check out my favorite client service tips.
Oct 1, 2010
By:
Jeff Rothstein, DVM, MBA
Make sure clients choose your practice over the one down the street.
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Oct 1, 2010
By:
Jeff Rothstein, DVM, MBA
Keep veterinary clients happy with comfort stations, kid treats, and follow-ups.
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Oct 1, 2010
By:
Jeff Rothstein, DVM, MBA
Provide new veterinary clients with reasons to come back and signs of your commitment to their pets.
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Missed charges can result in thousands in lost revenue for your practice. But here's the good news: The solution is as simple as developing a few service codes.
Jul 1, 2010
By:
Jeff Rothstein, DVM, MBA
Missed charges can result in thousands in lost revenue for your practice. But here's the good news: The solution is as simple as developing a few service codes.
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