Articles by Jeff Rothstein, DVM, MBA - Veterinary Medicine
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Articles by Jeff Rothstein, DVM, MBA

You're valuable—it's true

Sep 1, 2006

Back in the trenches, I've realized that often we're worth more than we think. Don't undervalue your skills; the truth is that most people couldn't do your job.

Computer training: A risky business?

Jun 1, 2006

Q. To help my team members improve their computer skills, I'd like to pay for training classes. But I'm afraid a team member might leave soon after and I won't get a return on my investment. Should I take the risk?

Smart paths to business smarts

May 1, 2006

I'm thinking about pursing a master's of business administration (MBA) degree. What kind of program do I need?

Are you a premium practice?

Clients are willing to pay more for what they feel is top-quality care. But the experience you offer needs to support the price you charge.
May 1, 2006

... we reward ourselves with premium products ...

Sharpen up through team training

Mar 1, 2006

It's hard for team members to implement changes if the doctors aren't on the same page. Solve this problem with a new approach to team training.

Quality counts

Mar 1, 2006

We're taking our practices to the next level by introducing quality control protocols. Better control means better results, which gives us the foundation we need to be more than just a good hospital; we want to be great.

Warning: fire ahead

Mar 1, 2006

How many warnings should I give, and when should I fire someone?

Front-desk turnover

Feb 1, 2006

Q What's the typical turnover rate for front-office team members? How do I know if my turnover's too high?

Figure the true cost of equipment

Jan 1, 2006

Look beyond the price tag when you buy, then track usage and profitability carefully to make the most of your purchase.

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