Veterinary Economics Editorial Advisory Board member Dr. Ernie Ward owns Seaside Animal Care in Calabash, N.C., a National Practice of Excellence Award winner. Dr. Ward is the author of Creating the Veterinary Experience (E3 Management, 2000) and is a frequent speaker at veterinary conferences, including CVC Washington D.C., CVC Kansas City, and CVC San Diego. Dr. Ward graduated in 1992 from the University of Georgia College of Veterinary Medicine. He has appeared on Animal Planet, CNN, NBC Nightly News, and numerous other TV and radio talk shows nationwide.
VETTED - Aug 01, 2016
It's 9pm. Are your practice's veterinarians filling out medical records—and not working the emergency-practice swing shift? Dr. Ernie Ward guarantees your veterinarians are underutilizing assistants and technicians in the exam room.
VETERINARY ECONOMICS - Jun 24, 2016
Some DVMs are weak on supplements, with pet owners doing their own questionable research and dosing and feeding their pets accordingly for such conditions as cancer, osteoarthritis and kidney disease. It's high time for you to dig into the science, says Dr. Ernie Ward, and see how they can help with pets' chronic conditions.
FIRSTLINE - Nov 24, 2015
Don't let your veterinary clients give up on their cat's weight management because of late-night hunger pangs.
VETERINARY ECONOMICS - Nov 01, 2015
Do clients with pet insurance spend more—why? Our board members explore.
VETERINARY ECONOMICS - Aug 18, 2015
To improve health for all, it’s time to shift the way we discuss overweight pets with our veterinary clients.
VETERINARY ECONOMICS - Jun 19, 2015
Serious and humorous videos show the danger of hot cars.
VETERINARY ECONOMICS - Feb 01, 2015
If your team members deserve better compensation—and if you want to keep the best of the best, they do—you need to boost your revenue. Here’s how to make it happen. Plus, data from 2015 Firstline Career Path Study.
FIRSTLINE - Mar 24, 2014
Wherein cute cat photos can actually save lives.
VETERINARY ECONOMICS - Dec 20, 2013
Encourage your staff to employ healthy holiday eating habits for an energized new year.
VETERINARY ECONOMICS - Nov 11, 2013
Ask prospective hires about their volunteer and social habits, suggests Dr. Ernie Ward. Find out why.
VETERINARY ECONOMICS - Oct 02, 2013
Are sleep and mood issues affecting your performance at your veterinary practice? It might be time to reconsider the television programs you watch before bed.
VETERINARY ECONOMICS - Oct 01, 2013
Throw your veterinary practice doors open to the world's best word-of-mouth generator.
VETERINARY ECONOMICS - Oct 01, 2013
How to avoid tiny comments that wind up making big trouble for you, your veterinary clients and their pets.